Refund policy

According to the article L121-21 of the French Consumer Code, the customer benefits from a legal retraction period of 14 days from the reception of his order.
The customer can notify, by mail to ATELIER MISSOR, his intention to exercise this right by specifying his name, first name, address, order number, date of placing the order, date of receipt of the order and model of the bust concerned by the retraction. Send to the following address
ATELIER MISSOR
15 Avenue Mirabeau Bât. B
06000 Nice
 
The customer can also use the model of withdrawal form (reproduced after this refund policy) but it is not mandatory.
The customer then has a period of 14 days from the sending of this letter to return his order (see article 10 Returns), to the address indicated above.
ATELIER MISSOR will reimburse the customer within 14 days from the reception of the order or the proof of return of the order (see article 11 Refund).

The customer will be reimbursed on the payment method used during the order, on the basis of the price of the invoiced product appearing on the summary of the order and the preparation and delivery costs actually paid by the customer.
The customer will be reimbursed within 14 days from the reception of the package by
of the package by ATELIER MISSOR.

WITHDRAWAL FORM
Please complete and return the form only if you wish to withdraw from the contract
To the attention of
ATELIER MISSOR
15 Avenue Mirabeau Bât. B
06000 Nice
I hereby notify you of my withdrawal from the contract for the sale of the goods below:

- Order number: ...............................................

- Model of the bust : ...............................................

- Ordered on (*) / Received on (*) : ...............................................

- Name of the consumer : ...............................................

- Consumer's address : ...............................................

Date and signature of the consumer (only in case of notification of this form on paper)

...............................................

(*) Delete as appropriate